| Thread Review (Newest First) |
| Posted by SaT_Admin - 09-26-2014, 02:04 PM |
| I've requested you on skype. I have no idea whats going on, or why it is randomly stopping to work. Again its good that re-including the sites worked. But I'd like to find out what the problem is as well. I have not heard of this from anyone else yet. I'm sure there would be plenty of reports. Maybe its something specific to your system. |
| Posted by Mad1Lee - 09-26-2014, 10:07 AM |
| After I reincluded sites on the break yet again, everything started working again. But man, can you do something about? I hate to see AA and KK getting herofolded pre. |
| Posted by Mad1Lee - 09-26-2014, 06:57 AM |
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And I am back. Same thing happened today. I don't know what's wrong, maybe Sat decides to act up on Thursday? I had to switch pokerstars into focus mode to be able to play somehow. If you can, add me in skype (same name), I can show you what is happening live. |
| Posted by Mad1Lee - 09-22-2014, 05:51 PM |
|
So my 888 and overall table size settings look good, we can rule that out. "Problem starts" - that means one of the party tables stops popping up when action is required there. Sat sees it, table counter sees it, but it doesn't move focus to it when action is required. Today I didn't have that problem, but I played 2 party tables at a time. I do not have problem, described by user "Felix" in that link. I will run test from that link and report back. |
| Posted by SaT_Admin - 09-22-2014, 02:30 PM |
(09-19-2014, 04:44 PM)Mad1Lee Wrote: I might come off as little angry and rude, I am sorry. I do play poker professionally, although lately only live when a big PLO game gets put together. Its too tough to play online in the U.S. that I can't be bothered. I used to play mid-high stakes online so yes I relate when technology messes up. For example, connection issues in big hands were a huge pain. I can tilt with the best of them, so I do understand. Quote:I have an absolutely new machine (8 cores i8, 16gb ram, SSD drive), legal Windows 8 home premium, working antivirus, it literally chews thru any poker software and I don't have any problems with performance. I have HM2, no additional plug-ins. Ok then we can rule that out. Quote:I resized all tables to bigger sizes, because 888 seemed to have problems with that. 888 sometimes poses a problem because of its buttons. SaT looks for the color of the Fold button to determine if action is required. On 888, the buttons are black, with only a small sliver of color near the bottom of the buttons. When the tables are small, the color shrinks even more. So it was a good idea to enlarge the grid slot size. Quote:Problems starts with one party poker table, it's usually a rebuy one (I don't know if it's a coincidence, or it matters). First, just to clarify, when you say "problem starts", do you mean that the tables don't get detected as requiring action? While they still show up in the table count #s? But every piece of information can potentially help. For example here, you mentioning a Party rebuy table reminds me of this thread, where a user said that SaT was clicking on the 'rebuy' button causing a popup to appear. However, in my testing, I couldn't reproduce this, and the user doesn't seem to respond anymore. Do you get this behavior? http://www.stackandtile.com/forum/showth...hp?tid=830 Quote:I hope you can help me. I will start testing again soon and I will report here about my results. If you have any suggestions already, please tell. Your settings look good. Usually with this type of problem, of tables not popping up, or being incorrectly detected as needing action, I ask the users to run the Test described here: http://www.stackandtile.com/sat/help/tab...stay-stack Please try that out for each site that you play on. I know that you use tile only mode, but SaT uses the same internal mechanism for detecting when its your turn to act across all modes. This test is an easy way to verify that its working correctly. |
| Posted by SaT_Admin - 09-22-2014, 12:27 PM |
| Oh man. I don't know what happened. I replied to your post a few days ago, but it must not have gone through. Geez I typed up a long response. I'll have to do it again. Sorry about that. |
| Posted by Mad1Lee - 09-22-2014, 10:12 AM |
| It worked today. I still don't know what happened last time and if it's going to happen again. |
| Posted by Mad1Lee - 09-19-2014, 04:44 PM |
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I might come off as little angry and rude, I am sorry. But if you ever played poker professionaly, you know how stressful it is. I don't tilt from poker itself, but when something not poker related like interent/phone/computer/software etc. starts causing problems, I get from calm to mad very quickly (I think all poker players lose their shit in this kind of situations). And there is no alternative to your product, really, you are practically a monopolist, but I hope you are not taking too much advantage of this situations. Because pros like me need this kind of software, and although I always rant about its price and everything, I am not about to stop paying for it and refuse using it. I have an absolutely new machine (8 cores i8, 16gb ram, SSD drive), legal Windows 8 home premium, working antivirus, it literally chews thru any poker software and I don't have any problems with performance. I have HM2, no additional plug-ins. I didn't make any hotkeys. I have "activate when action required" in advanced settings, I don't use stacking, I tiled tables manually. Scan mode "DMW", aero theme in Windows. I resized all tables to bigger sizes, because 888 seemed to have problems with that. Problems starts with one party poker table, it's usually a rebuy one (I don't know if it's a coincidence, or it matters). Okay, so I will copy my sat settings here [settings] table_width=816 table_height=589 total_slots=16 slot1x=0 slot1y=0 slot2x=0 slot2y=337 slot3x=0 slot3y=571 slot4x=1104 slot4y=0 stack_slot=0 newtables_slot=grid move_to_grid=never oldtables_duration=15 oldtables_slot=0 scan_mode=DWM play_mode=tile slot5x=1104 slot5y=571 slot6x=529 slot6y=571 slot7x=529 slot7y=0 slot8x=969 slot8y=483 slot9x=173 slot9y=571 slot10x=969 slot10y=51 slot11x=529 slot11y=213 slot12x=529 slot12y=489 activate_most_urgent=1 activate_table_under_mouse=0 highlight_active_win=1 move_mouse_to_most_urgent=0 left_click_detection=1 stack_when_clicking_call_or_bet=0 stack_table_at_end_of_hand=0 drag_drop_swap_slots=1 minimize_to_tray=0 show_table_count_while_running=1 show_session_timer=0 move_888_popups=1 close_bovada_popups=1 notify_new_tables=1 notify_old_tables=1 notify_keep_in_grid=1 notify_ignore_table=1 notify_move_to_grid=0 notify_end_of_hand=0 notification_duration=3 hotkeys_fire_on_release=0 allow_action_hotkeys_on_ignored_tables=0 click_bet_for_betsize_hotkeys=0 focus_betbox=0 table_count_gui_x=1166 table_count_gui_y=457 slot13x=509 slot13y=200 slot14x=509 slot14y=462 slot15x=989 slot15y=571 slot16x=173 slot16y=0 also_keep_in_grid_when_move_to_slot_x=0 [general] show_walkthru=0 gui_x=732 gui_y=353 last_tab= is_reloading=0 version=2.70 v=fu [sites] number_of_sites=3 included_sites=PokerStarsBlack,888PacificPoker,PartyPokerModern PokerStarsBlack_included_executable_path=C:\Program Files (x86)\PokerStars\PokerStars.exe PokerStarsBlack_included_resized_table_width=815 PokerStarsBlack_included_resized_table_height=589 PokerStarsBlack_included_fold_color=0x20250 PokerStarsBlack_included_call_color=0x20354 PokerStarsBlack_included_bet_color=0x3036e 888PacificPoker_included_executable_path=C:\Program Files (x86)\PacificPoker\bin\poker.exe 888PacificPoker_included_resized_table_width=816 888PacificPoker_included_resized_table_height=589 888PacificPoker_included_fold_color=0xc97b05 888PacificPoker_included_call_color=0xda59 888PacificPoker_included_bet_color=0x782ff PartyPokerModern_included_executable_path=C:\Programs\PartyGaming\PartyGaming.exe PartyPokerModern_included_resized_table_width=816 PartyPokerModern_included_resized_table_height=577 PartyPokerModern_included_fold_color=0x515151 PartyPokerModern_included_call_color=0x515151 PartyPokerModern_included_bet_color=0x5b5b5b [hotkeys] number_of_hotkeys=0 send_table_under_mouse=1 I hope you can help me. I will start testing again soon and I will report here about my results. If you have any suggestions already, please tell. |
| Posted by SaT_Admin - 09-19-2014, 03:31 PM |
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Fix what? How can I know what to fix before we've even identified the problem? It sounds like you are unhappy with the product, and were unhappy right from the start. If you do not think the program provides you the value that you pay for, then you probably shouldn't use it. I'm sorry to say that, because I want customers to be happy and satisfied. Of course, if you are truly willing to try to find the problems and get them resolved, then I will help you as much as I can. If its working now that you've re-included the sites, then thats a good sign. I cannot tell you if it will start to mess up again when you increase the tables. Perhaps its a problem with your computer, maybe it cannot handle the volume. Or perhaps a configuration problem. Or maybe SaT has bugs that I haven't fixed. My suggestion is to use Play Money, start with a few tables and slowly keep increasing the tables and making sure that it works as you expect. When something doesn't work as you expect, notice what happened and try to reproduce the issue. If I can reproduce it, then I can fix it. Its very strange that SaT would simply stop detecting tables altogether. If the tables are still showing in the counters, then I would think things should work. Did SaT's hotkeys still work on these tables? How are you using SaT? What are your layout settings? And if you have suggestions on how I can make the setup easier, I will definitely hear them and take them into consideration. This type of software does require a bit of configuration and I would want it to be as easy as I can make it for the end users. If the program starts to malfunction, you should immediately stop using it. In the future, simply turn off SaT, tile all your tables, and turn on each site's own "pop up tables when action required" option. |
| Posted by Mad1Lee - 09-19-2014, 08:00 AM |
| With 4 tables left (thanks to that major bugging out), reincluded all sites. It seems to work (3 tables now), but I am not sure it will with 15 tables. Still don't know what was (or still is) wrong. |
| This thread has more than 10 replies. Read the whole thread. |