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License Problem - Printable Version

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Pages: 1 2

License Problem - kenny - 07-23-2011

Hello,

I registered SaT on my desktop and laptop.

When I now try to run it on my laptop I receive a popup that says I cannot run them on both computers. However my desktop is switched of at the moment.

Could you please help me with this problem

Regards,
Kenny

RE: License Problem - SaT_Admin - 07-24-2011

Sure, sometimes this happens when shutting down SaT or your computer, if SaT doesn't connect to its database and unlock itself before it shuts down.

I tried to look you up based on your email address registered in this forum, but I couldn't find your license. If you post your MFP ID, I can search for that, otherwise, just send me PM with your license code.

RE: License Problem - kenny - 07-24-2011

Hello,

My MFD is: BA2E48068A744B9B (the one on my laptop)
No idea which one is my desktop one because I am abroad.
The mailadres I have is kenny dot hallaert at skynet dot be

Greetings Kenny.

RE: License Problem - SaT_Admin - 07-24-2011

Ok, give it a shot, should be fixed. Smile

RE: License Problem - kenny - 07-24-2011

Indeed it is fixed!!

Thank You.

Greetings Kenny

RE: License Problem - pimos - 09-20-2011

i got the same problem.
this is my code


Thanks for your purchase of StackAndTile.

Your license is ZFYAY7


thanks


RE: License Problem - SaT_Admin - 09-21-2011

(09-20-2011, 11:53 PM)pimos Wrote: i got the same problem.
this is my code

Thanks for your purchase of StackAndTile.

Your license is ZFYAY7

thanks

I cleared your computers in the database, everything should be like new Smile

RE: License Problem - pimos - 09-21-2011

thank yuo for fixing the problem
it worked.

however,after the session i played on my pc, i opened a session on my laptop.

now i open a session on my pc , and the same problem is there again,my laptop and Sat are turned of there.



RE: License Problem - SaT_Admin - 09-21-2011

Hrmm strange. I cleared it again, should be good now. What happens is, when you close SaT, it tries to connect to the web and unlock the license so that it can be used on another computer. So maybe you are shutting down your computer without allowing SaT to fully close or something like that. I can only suggest that you allow SaT to close down fully and allow it to connect to the internet if you are blocking it from youre firewall or something.

RE: License Problem - Ped - 01-11-2012

Hi I have the same problem

Thanks for your purchase of StackAndTile.

Your license is WF36HH

Please click on the 'Register' button on the About tab within the software to enter your code.