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+--- Thread: Problem with renewal my subscription (/showthread.php?tid=891)
Problem with renewal my subscription - Guest - 10-18-2014
Hi,
There was a problem with renewal my subscription.. PayPal wasnt accepted, visa wasn't accepted... I sent you an email but you couldn't help because the only info you could get was that perhaps something was wrong (but you didn't know what)... So i proceed by paying using my MasterCard. This happened yesterday.. Today you stoped my subscription saying that there was not any payment done. My card shows the payment...
Can you advise,please? I have already sent an email to fast spring about this issue... But no reply yet.
Thanks!
RE: Problem with renewal my subscription - Guest - 10-18-2014
Also I cant remember if you confirmed my payment... Are you sending any confirmation (I think you always do)?? I can't find an email in my inbox about my renewal...
RE: Problem with renewal my subscription - SaT_Admin - 10-19-2014
Sure, I will look into it, but I don't know who you are.
I see an email from gt....a@gmail
Is that you?
RE: Problem with renewal my subscription - Guest - 10-19-2014
(10-19-2014, 01:57 AM)SaT_Admin Wrote: Sure, I will look into it, but I don't know who you are.
I see an email from gt....a@gmail
Is that you?
Yes , it's me thanks
RE: Problem with renewal my subscription - SaT_Admin - 10-19-2014
I've sent an email, lets follow up there