problem with hands getting folded automatically

[prab]

Hey

last few days i am facing some problem while playing sngs on stars

after villan bets my hand is getting folded automatically without me pressing any key

i am not using star hotkeys and only using SAT hotkeys

i mailed stars

Code:

For last few days i am getting some problem with a issue while playing sngs

Some of my hands are getting  fold automatically within milisecond after villian bets even though i havent press any key or seen any betting box FOLD/CALL/RAISE

First i thought its because of some hotkey but just now it happen again when i was playing without any software for multitabling or any hotkeys

PokerStars Hand #121010966796: Tournament #964363942, $2.28+$0.22 USD Hold'em No Limit - Level I (10/20) - 2014/09/03 23:24:50 IST [2014/09/03 13:54:50 ET]
Table '964363942 4' 9-max Seat #3 is the button
Seat 1: Army_5178 (1530 in chips)
Seat 2: sim5sim5 (1490 in chips)
Seat 3: spartanniall (1470 in chips)
Seat 4: TadziussLT (1690 in chips)
Seat 5: Orazio465 (1500 in chips)
Seat 6: GMP84 (1320 in chips)
Seat 7: Kaptajnen1 (1500 in chips)
Seat 8: metelindberg (1500 in chips)
Seat 9: Busto_Baller (1500 in chips)
TadziussLT: posts small blind 10
Orazio465: posts big blind 20
*** HOLE CARDS ***
Dealt to sim5sim5 [Kc Ah]
GMP84: folds
Kaptajnen1: raises 30 to 50
metelindberg: folds
Busto_Baller: folds
Army_5178: folds
sim5sim5: raises 100 to 150
spartanniall: folds
TadziussLT is disconnected
TadziussLT has timed out while disconnected
TadziussLT: folds
TadziussLT is sitting out
Orazio465: folds
Kaptajnen1: calls 100
*** FLOP *** [Kh Ks 5d]
Kaptajnen1: bets 330
sim5sim5: calls 330
*** TURN *** [Kh Ks 5d] [Tc]
Kaptajnen1: bets 300
sim5sim5: calls 300
*** RIVER *** [Kh Ks 5d Tc] [3h]
Kaptajnen1: bets 720 and is all-in
sim5sim5: folds
Uncalled bet (720) returned to Kaptajnen1
Kaptajnen1 collected 1590 from pot
Kaptajnen1: doesn't show hand
*** SUMMARY ***
Total pot 1590 | Rake 0
Board [Kh Ks 5d Tc 3h]
Seat 1: Army_5178 folded before Flop (didn't bet)
Seat 2: sim5sim5 folded on the River
Seat 3: spartanniall (button) folded before Flop (didn't bet)
Seat 4: TadziussLT (small blind) folded before Flop
Seat 5: Orazio465 (big blind) folded before Flop
Seat 6: GMP84 folded before Flop (didn't bet)
Seat 7: Kaptajnen1 collected (1590)
Seat 8: metelindberg folded before Flop (didn't bet)
Seat 9: Busto_Baller folded before Flop (didn't bet)

I didnt do anything on river and as soon as villian bets my hand folded automatically

PokerStars Hand #121017761968: Tournament #964408275, $2.28+$0.22 USD Hold'em No Limit - Level XI (400/800) - 2014/09/04 1:32:12 IST [2014/09/03 16:02:12 ET]
Table '964408275 8' 9-max Seat #3 is the button
Seat 1: GGMBN (12801 in chips)
Seat 2: licb1 (4695 in chips)
Seat 3: piciobet (2915 in chips)
Seat 4: greedisfart (8813 in chips)
Seat 5: sim5sim5 (8874 in chips)
Seat 6: MistrzPaki (4885 in chips)
Seat 8: gabrieldin6 (30773 in chips)
GGMBN: posts the ante 75
licb1: posts the ante 75
piciobet: posts the ante 75
greedisfart: posts the ante 75
sim5sim5: posts the ante 75
MistrzPaki: posts the ante 75
gabrieldin6: posts the ante 75
greedisfart: posts small blind 400
sim5sim5: posts big blind 800
*** HOLE CARDS ***
Dealt to sim5sim5 [Kd 2c]
MistrzPaki: folds
gabrieldin6: folds
GGMBN: folds
licb1: folds
piciobet: folds
greedisfart: calls 400
sim5sim5: checks
*** FLOP *** [Jc 2h Qd]
greedisfart: bets 1062
sim5sim5: folds
Uncalled bet (1062) returned to greedisfart
greedisfart collected 2125 from pot
greedisfart: doesn't show hand
*** SUMMARY ***
Total pot 2125 | Rake 0
Board [Jc 2h Qd]
Seat 1: GGMBN folded before Flop (didn't bet)
Seat 2: licb1 folded before Flop (didn't bet)
Seat 3: piciobet (button) folded before Flop (didn't bet)
Seat 4: greedisfart (small blind) collected (2125)
Seat 5: sim5sim5 (big blind) folded on the Flop
Seat 6: MistrzPaki folded before Flop (didn't bet)
Seat 8: gabrieldin6 folded before Flop (didn't bet)

same here on flop i didnt do anything and its folded automatically once villian bets

Same thing happen last few days also but i thought its because of some hotkey but today with hand K2 i was playing without any software and it happen again

Please look into the matter urgently why it happen and from where the problem is coming from

Looking forward for your help

Thanks

i got reply from stars

Code:

Thank you for your email with the requested log files.

After the review of the log files I could see that you had selected the advanced choice 'Check/Fold in advance'. While you were waiting for your turn to act you clicked on pixel location 466, 469 which is the Check/Fold checkbox:

[2014/09/03 23:26:28]
CommClientConnectionPool: _COMM_MSGTYPE_CONNECT_REQUEST_GRANTED: thisId=1D4E902D peerId=1D4E902E priority=6
mouse button clicked { window: 000805CC; pos: (466,469); }
user has clicked 'cF' advanced box { window: 000805CC; }

If you select the 'check/fold any' option and there's a bet, your hand is going to be auto-folded.

Please do not hesitate to contact us again if you require any further assistance.

Regards,

Ignat
PokerStars Support

my SAT settings

PHP Code:

[settings]
highlight_border_size=10
table_width=809
table_height=585
total_slots=4
slot1x=551
slot1y=0
stack_slot=4
newtables_slot=3
move_to_grid=never
oldtables_duration=3
oldtables_slot=3
scan_mode=DWM
slot2x=551
slot2y=153
slot3x=0
slot3y=0
slot4x=0
slot4y=153
play_mode=SaT
activate_most_urgent=0
activate_table_under_mouse=0
highlight_active_win=1
move_mouse_to_most_urgent=0
left_click_detection=1
stack_table_at_end_of_hand=0
drag_drop_swap_slots=1
minimize_to_tray=0
show_table_count_while_running=1
show_session_timer=0
move_888_popups=0
notify_new_tables=0
notify_old_tables=0
notify_keep_in_grid=0
notify_ignore_table=0
notify_move_to_grid=0
notify_end_of_hand=0
notification_duration=3
hotkeys_fire_on_release=0
allow_action_hotkeys_on_ignored_tables=0
click_bet_for_betsize_hotkeys=1
table_count_gui_x=4
table_count_gui_y=43
stack_when_clicking_call_or_bet=0
close_bovada_popups=0
focus_betbox=1
also_keep_in_grid_when_move_to_slot_x=0
[general]
show_walkthru=0
gui_x=-32000
gui_y=-32000
last_tab=
is_reloading=1
version=2.69
v=sm
[sites]
number_of_sites=1
included_sites=PokerStarsBlack
PokerStarsBlack_included_executable_path=C:\Program Files (x86)\PokerStars\PokerStars.exe
PokerStarsBlack_included_resized_table_width=809
PokerStarsBlack_included_resized_table_height=585
PokerStarsBlack_included_fold_color=0x20250
PokerStarsBlack_included_call_color=0x20355
PokerStarsBlack_included_bet_color=0x3036d
[hotkeys]
number_of_hotkeys=14
hotkey1action=Send table to bottom
hotkey1key=WheelDown
hotkey2action=Disable Hotkeys
hotkey2key=D
hotkey3action=Stack all tables
hotkey3key=S
hotkey4action=Tile all tables
hotkey4key=T
hotkey5action=Fold
hotkey5key=Space
hotkey6action=Stack table
hotkey6key=Z
hotkey7action=BetSize 4
hotkey7key=A
hotkey8action=Bet
hotkey8key=B
hotkey9action=Call
hotkey9key=C
hotkey10action=BetSize 1
hotkey10key=1
hotkey11action=BetSize 2
hotkey11key=2
hotkey12action=Move table to Next slot
hotkey12key=M
hotkey13action=Start/Stop SaT
hotkey13key=Escape
hotkey14action=Fold + Stack table
hotkey14key=~RButton
send_table_under_mouse=1 


according to stars i have clicked on check/fold button which i didnt

mistake can happen once or twice but not more then 10 times in last few days and also when i was playing only two tables my hand folded when i didnt do anything

please help

Thanks