Good evening,
From what I saw already had a similar problem to mine, was using usually the SAT for a free trial. After paying via Neteller am having a serious problem since uninstalled and re-installed twice, but by no means solves. When I create the layout, insert the site and hotkeys everything seems to be right when start and start tightening playing the SAT does not identify several tables of different sites and identifies other of these same sites, ie it is not a problem of any website in specific, but SAT. I lost two days of work because of it. What is the solution. I anticipate and already sought the error code in the Help SAT # 32770
URGENT PLEASE
What sites does this happen on?
For every table that is not recognized, please use this menu item:
Help -> Diagnostic -> Get Window Title
and then paste me the result for each one.
(04-23-2015, 08:53 PM)AlexGelinski Wrote: [ -> ]Help > Diagnostic > Get Window Title = error code in the Help SAT # 32770
What is this error code you keep talking about? There is no error in the screenshot below. Can you take a new screenshot of the error?
(04-23-2015, 08:53 PM)AlexGelinski Wrote: [ -> ]https://drive.google.com/file/d/0By3lve9...sp=sharing
Yeah this is correct, but I wanted you to do it on the TABLE that is the problem. You did it on the FTP Lobby instead. I need it on EVERY TABLE that is failing.
(04-23-2015, 08:53 PM)AlexGelinski Wrote: [ -> ]In the picture he talks about the FTP, but I'm having the same problem in all sites, all he recognizes some tables and some not.
You realize you paid for the "Small Stakes" license, right? So the higher stakes tables automatically won't be detected.
http://www.stackandtile.com/sat/buy
I bought the high stack SAT to send you all screens giving error have to record a video, what happens is that the SAT recognizes half of the screen and the other half does not recognize the following 888 houses, FTP, PS and YA. That is, all. I have already installed and re-installed 3x excludes the SAT folder and redid the layout still kept having problems.
Please check that bought the Small Stack or Gh Stack, perhaps this is the problem, and if bought by mistake Small how do the up-grade without losing money?
I told you already that you bought the Small Stakes version. Here is your receipt:
https://sites.fastspring.com/stackandtil...4754-60381
If you don't believe me, search your email for your order number "STA150419-4754-60381" on April 19, 2015
Its very easy to check if this is the problem. Which tables fail? Is it tables higher than $0.25/$0.50 cash games or $22 tournaments? If so, then yes that is the problem.
Sign up again on the website, but make sure you pay for the Full Version. You will get an email with a new license code. Put that new license code into SaT. Then I will give you a refund for the Small Stakes purchase.
Okay, I believe you! I will do what he said now!
I made a new purchase, here's STA150423-7757-63109 handle, as you can me re-pocket? (can be via poker sites) and please cancel the new charges SAT small stackes
No problem, I've issued you a refund and cancelled the small stakes subscription. Give it a few days to show back up on your card. Please put in the new license code and check that all tables are detected now.