StackAndTile Forums

Full Version: Connection Error
You're currently viewing a stripped down version of our content. View the full version with proper formatting.

clickys

I got this error ,
"Could not connect to the StackandTile website, or the backup website either."

I turn off my firewall and still the same error ? Any suggestion please?
Is it still broken?

Can you visit http://www.stackandtile.com/sat/ with your web browser?

Also check and see if you have any VPN software that is interfering, such as Hola App

clickys

Yes i can access the website. I dont have any vpn program.
Well, the error means that the .exe program file cannot reach the SaT website. This happens sometimes when the website is down for maintenance. But obviously that is not the case right now, since I am typing on the website, and since you can access the website through your browser.

So the only explanation is that something is preventing the program from connecting out on your machine. Typically this is a firewall. But you said that you tried turning off the firewall, so I am not sure what could be the problem. Maybe some other security software such as anti-virus, you could check that and see if it helps.

Sorry I can't help any more than that. Something on your machine is blocking internet access.