StackAndTile Forums

Hi,

There was a problem with renewal my subscription.. PayPal wasnt accepted, visa wasn't accepted... I sent you an email but you couldn't help because the only info you could get was that perhaps something was wrong (but you didn't know what)... So i proceed by paying using my MasterCard. This happened yesterday.. Today you stoped my subscription saying that there was not any payment done. My card shows the payment...

Can you advise,please? I have already sent an email to fast spring about this issue... But no reply yet.

Thanks!

Also I cant remember if you confirmed my payment... Are you sending any confirmation (I think you always do)?? I can't find an email in my inbox about my renewal...

Sure, I will look into it, but I don't know who you are.
I see an email from gt....a@gmail

Is that you?

(10-19-2014, 01:57 AM)SaT_Admin Wrote: [ -> ]Sure, I will look into it, but I don't know who you are.
I see an email from gt....a@gmail

Is that you?

Yes , it's me thanks

I've sent an email, lets follow up there