StackAndTile Forums › General › Support Help › Paypal charged twice a month?
Post Reply

Post a New Reply
Reply to thread: Paypal charged twice a month?
Username:
Please select the number: 7
1 2 3 4 5 6 7 8 9 10
Post Subject:
Your Message:
Smilies
Angel Angry Blush Confused
Dodgy Exclamation Heart Huh
Idea Sleepy Undecided Smile
Wink Cool Big Grin Tongue
Rolleyes Shy Sad  
Post Options:
Thread Subscription:
Specify the type of notification and thread subscription you'd like to have to this thread. (Registered users only)



Image Verification
Please enter the text contained within the image into the text box below it. This process is used to prevent automated spam bots.
Image Verification
(case insensitive)


Thread Review (Newest First)
Posted by SaT_Admin - 03-28-2016, 03:56 AM
You should be getting an email receipt (or two receipts) from to your SaT subscription email address each month. These would be separate from paypal emails. What email address do you think you may have signed up with?

What weirdness did you see?

You can post your license code, but that will only be for one subscription. If you were being charged twice then its very likely you signed up for 2 separate subscriptions. But lets start tracking it down based on your license code I guess if thats all you have.
Posted by - 03-28-2016, 02:05 AM
(03-22-2016, 10:38 AM)SaT_Admin Wrote: Its possible that you had signed up for two separate subscriptions. People do this sometimes to be able to use SaT on two computers at the same time. Or sometimes they buy subscriptions for friends or stakees.

Are you suggesting that you didn't order both subscriptions? Post the email address associated with your subscription(s) and I will look them up.

I only play on one computer, and I know I didn't buy it for anyone.  There is some weirdness in how my PayPal was getting charged each month as well.  How do I look up the email associated with my subscription?  It was purchased quite some time ago so I don't remember.  I still have my license key in the software if that helps.
Posted by SaT_Admin - 03-22-2016, 10:38 AM
Its possible that you had signed up for two separate subscriptions. People do this sometimes to be able to use SaT on two computers at the same time. Or sometimes they buy subscriptions for friends or stakees.

Are you suggesting that you didn't order both subscriptions? Post the email address associated with your subscription(s) and I will look them up.
Posted by yoshi33 - 03-20-2016, 07:05 AM
I was looking through my old paypal statement, and noticed that for the year I had a SaT subscription, I was getting charged twice for 17.95 every month.  Who can I get in touch about this?