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Thread Review (Newest First)
Posted by SaT_Admin - 05-10-2017, 11:06 PM
Can someone please check to see if it only happens when you get moved to a new table in a tournament?
Posted by SaT_Admin - 05-10-2017, 11:53 AM
(05-10-2017, 07:28 AM)kovalski Wrote: I've tried to exclude and include partypoker 3 times, still doesnt take the table out of grid when action comes, neither the fold hotkey works, super annoying.
I need a solution asap since powerfest is on fire, since i didn't found a support email please write me at fk...@yahoo.com.br

You have email
Posted by kovalski - 05-10-2017, 07:28 AM
I've tried to exclude and include partypoker 3 times, still doesnt take the table out of grid when action comes, neither the fold hotkey works, super annoying.
I need a solution asap since powerfest is on fire, since i didn't found a support email please write me at fk...@yahoo.com.br
Posted by SaT_Admin - 05-02-2017, 11:40 PM
(05-02-2017, 03:39 PM)beebeebee Wrote: I tried turning that on but unfortunately it didn't work. I just counted and at least this time everything worked as it should for three hands before the hotkey started working. The only one I have active is the fold hotkey (x1). The table still stays in its grid and otherwise acts like its supposed to.

edit: I just realized that if I close and reopen the table the hotkey will go back to working and so far (10 hands) everything seems to be working perfectly. It's not the most elegant fix but it gets the job done Smile

Double edit: NVM it still stops working, it just takes a little bit longer.

Can you leave me your skype name? I'd like to organize a session where I can watch it happen on your machine
Posted by beebeebee - 05-02-2017, 03:39 PM
I tried turning that on but unfortunately it didn't work. I just counted and at least this time everything worked as it should for three hands before the hotkey started working. The only one I have active is the fold hotkey (x1). The table still stays in its grid and otherwise acts like its supposed to.

edit: I just realized that if I close and reopen the table the hotkey will go back to working and so far (10 hands) everything seems to be working perfectly. It's not the most elegant fix but it gets the job done Smile

Double edit: NVM it still stops working, it just takes a little bit longer.
Posted by SaT_Admin - 05-02-2017, 01:45 PM
I also just thought of something to try

In Advanced Options -> Sites, try turning on the "Party FastForward fix"

And see if that fixes it. That was fixing some problems when players would get re-dealt in a new hand at the FF tables, and a similar thing may be happening when you move tables in a tournament and are re-seated

Let me know how that goes
Posted by SaT_Admin - 05-02-2017, 05:32 AM
(05-02-2017, 04:19 AM)beebeebee Wrote: Sorry, I didn't mean to imply everyone was having the problem. Just that the way it was described by some of the other users in the thread seems to be the same thing that is happening to me. PPmodern seems to be working fine when I start out my session but after just a few hands (not sure about the exact amount, have had too many tables when it happens to establish if it's always the same amount) the hotkey buttons becomes unresponsive and stops working. The rest of the table seem to still work though as it's still placed automatically in the grid when I try to move it around. Party is the only site that this seems to happen on consistently while eight other sites are working fine.

Hrmmm, so the hotkeys stop working randomly? Is it possible you can test with just one or two tables of only Party poker to see if you can find any more clues? And which specific hotkeys are failing? Is it only the betting hotkeys? What about hotkeys such as table movement hotkeys such as "Move table to next slot" ? Can you test that when you think its supposed to be failing?
Posted by beebeebee - 05-02-2017, 04:19 AM
Sorry, I didn't mean to imply everyone was having the problem. Just that the way it was described by some of the other users in the thread seems to be the same thing that is happening to me. PPmodern seems to be working fine when I start out my session but after just a few hands (not sure about the exact amount, have had too many tables when it happens to establish if it's always the same amount) the hotkey buttons becomes unresponsive and stops working. The rest of the table seem to still work though as it's still placed automatically in the grid when I try to move it around. Party is the only site that this seems to happen on consistently while eight other sites are working fine.
Posted by SaT_Admin - 05-02-2017, 03:39 AM
(05-02-2017, 01:47 AM)beebeebee Wrote: My build version says April 1st 2017 and i'm having the same problem everyone else is mentioning with tournament tables "turning off" after a few hands.

There's no "everyone else" there's one other user who is claiming it, but it is not confirmed. So I wouldn't just assume that you're having the same issue just yet. Table's should never just 'turn off'. So more information is needed. What do you mean by "turn off"? And does this happen regularly? Are you able to reproduce it?
Posted by beebeebee - 05-02-2017, 01:47 AM
My build version says April 1st 2017 and i'm having the same problem everyone else is mentioning with tournament tables "turning off" after a few hands.
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