StackAndTile Forums › General › Support Help › Payment issue
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Thread Review (Newest First)
Posted by SaT_Admin - 10-26-2021, 11:35 AM
Ah yes I see. Thank you for the link, it helps me remember.

I've upgraded your license to the Full version. Please try it again and see if it works
Posted by rohansawant - 10-26-2021, 03:16 AM
(10-26-2021, 01:11 AM)SaT_Admin Wrote: You can buy the 1 year subscription so that you can avoid this problem until next year. And as a bonus you get 3 month free discount
Hi I just purchased a new license by using an alternative payment.

But now I am having the same issue which I had in this thread. Hope you remember


https://www.stackandtile.com/forum/showt...ht=license


Thank you.
Posted by SaT_Admin - 10-26-2021, 01:11 AM
You can buy the 1 year subscription so that you can avoid this problem until next year. And as a bonus you get 3 month free discount
Posted by - 10-26-2021, 12:35 AM
Its because of new rules
To bolster the safety and security of card transactions, the Reserve Bank of India (RBI) mandated new auto-debit rules kick in from Friday. RBI's directive states that there will be no automatic recurring payment for various services including utility bills, recharge of phone, DTH, and OTT, among others
Posted by SaT_Admin - 10-25-2021, 09:10 PM
It's strange, I'm not seeing a reason for the cancellation. Did you cancel it inside your paypal account somehow?

Is the software locking you out? Are you getting an error message?

If so, you can just sign up for a new subscription on the website, and you'll get a new license code
Posted by rohansawant - 10-25-2021, 06:50 PM
Hi, my payment for subscription renewal has failed. Please help.