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Thread Review (Newest First)
Posted by s pion - 11-13-2021, 07:56 AM
14. Okt., 23:17
Means shouldn't expire right away because unfortunately I don't have the possibility to pay in the next 12+ hours that's why I'm asking.
It is now 22:56 here in Germany.
Posted by SaT_Admin - 11-13-2021, 07:35 AM
It should expire on the 13th at the same hour of the day that you originally paid
Posted by s pion - 11-13-2021, 07:01 AM
I had announced it directly.

So the email says I paid it on 14.11
and then it says it expires on 13.11.
So it doesn't expire until 14.11?
Posted by SaT_Admin - 11-13-2021, 06:39 AM
(11-13-2021, 06:25 AM)s pion Wrote: My subscription expires on 13.11.2021.

I wanted to ask: Does it expire at exactly 0 o'clock or only when 14.11.2021 and is it still valid the whole day?

It technically expires at the same time that you originally purchased.

If you have not explicity cancelled the subscription, then it will just rebill and it will stay active.

If the billing fails, normally you get 3 days grace period to fix the billing issue before the subscription officially cancels.

You will get a message in the software when you are locked out.
Posted by s pion - 11-13-2021, 06:25 AM
My subscription expires on 13.11.2021.

I wanted to ask: Does it expire at exactly 0 o'clock or only when 14.11.2021 and is it still valid the whole day?