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Thread Review (Newest First)
Posted by SaT_Admin - 11-07-2022, 01:10 AM
(11-07-2022, 12:19 AM) Wrote: changed to "Carbon" before starting stars tables....tables change to carbon, but not the WCOOP ones AND carbon tables dont pop out.
So I change back to original table theme and try Nr.2 of your advice, otherwise I would start tilting on one of the biggest sundays of the year.

Appreciate any sort of help here

So any time you change the table graphics, you need to re-Include the site in SAT, so that SAT can see the new colors. Doing that should solve the tables not popping out

As for tournament table themes, there is a setting on the table to turn those off, and revert to the chosen theme inside Stars. See the setting in the 3rd image here:

https://www.stackandtile.com/sat/help/pokerstars

But yes also let me know if #2 above helps at all
Posted by - 11-07-2022, 12:19 AM
changed to "Carbon" before starting stars tables....tables change to carbon, but not the WCOOP ones AND carbon tables dont pop out.
So I change back to original table theme and try Nr.2 of your advice, otherwise I would start tilting on one of the biggest sundays of the year.

Appreciate any sort of help here
Posted by SaT_Admin - 11-02-2022, 01:33 PM
(11-02-2022, 01:08 PM) Wrote: ok like I said, in the beginning it was better and almost was clean clicking throughout the first two hours. But after some hours it got pretty bad again and sometimes had to click 3-4 times till my action was made. Pretty tilting when your playin 15 tables.
Before the next session (probably on sunday) I will do what you mentioned in your last post and we'll see what happens then. Lmk if you find something else that helps.

Totally agree that thats tilting.

I'd like you to try these two first:

1. Try using Carbon Beta theme inside Stars (and then re-Including StarsAurora in SAT), and let me know if that fixes it

2. Inside SAT Advanced Options, try turning ON "Activate/focus table under mouse". This should focus each table as soon as you hover your mouse over, which may force the table to recognize mouse movement earlier and maybe fix it.

If neither of those work, I'd suggest trying a session without SAT altogether, and see if you notice the clicking issues or not. Then we can see if you still have the problem even when not using SAT, then we can narrow it down to a problem with SAT or somewhere else outside of SAT

Also I forgot to ask you, in your first post you said the problem now occurs on all sites. But you didnt mention 888. Are you playing on 888 when it happens as well?
Posted by - 11-02-2022, 01:08 PM
ok like I said, in the beginning it was better and almost was clean clicking throughout the first two hours. But after some hours it got pretty bad again and sometimes had to click 3-4 times till my action was made. Pretty tilting when your playin 15 tables.
Before the next session (probably on sunday) I will do what you mentioned in your last post and we'll see what happens then. Lmk if you find something else that helps.
Posted by SaT_Admin - 11-02-2022, 03:40 AM
(11-02-2022, 02:58 AM) Wrote: after I unticked the stars "box" with the Single Click Table Activation and the activated it again, now tables work somewhat smooth....I play the session and see how things go...I let you know if the forementioned advises of you dont work or there are still problems.

Thanks as always for the quick and helpful support, appreciate it

Yes please keep me updated. I don't know if that will solve the problem or not, so lets see how your session goes
Posted by - 11-02-2022, 02:58 AM
after I unticked the stars "box" with the Single Click Table Activation and the activated it again, now tables work somewhat smooth....I play the session and see how things go...I let you know if the forementioned advises of you dont work or there are still problems.

Thanks as always for the quick and helpful support, appreciate it
Posted by SaT_Admin - 11-02-2022, 02:13 AM
(11-02-2022, 01:27 AM) Wrote:
(11-02-2022, 01:19 AM)SaT_Admin Wrote: Inside PokerStars settings, can you tell me if you have "Single Click Table Activation" turned on? You can find it on this page:
https://www.stackandtile.com/sat/starsoption.png

And if is on, can you toggle it off, or vice versa, and see if that solves this problem for you?

https://tinypic.host/i/stars-setup.7hYLK

so it is on...but even if this would solve stars, I still have the same issue on BCP (where the problem is most intense)

Well, about a year ago, one of Stars updates was causing problems like this for players, even not using SAT. Customers from other poker helper software were noticing it to. It was assumed to be a Stars bug. It was even reported on 2p2 in the Stars thread:

https://forumserver.twoplustwo.com/showp...ount=31688

I had a suspicion that the problem that Stars caused was also leaking towards other sites. You would think that that shouldn't be possible. But if a Stars table captures the mouse click and somehow doesn't release it because of a Stars bug, then you would notice clicks not being registered in other poker sites, or any other app altogether.

As of right now I don't have any immediate solution ideas. But if you can try using Carbon Beta theme inside Stars (and then re-Including in SAT), and let me know if that fixes it

Actually one other thing you can try, inside SAT Advanced Options, try turning ON "Activate/focus table under mouse". This should focus each table as soon as you hover your mouse over, which may force the table to recognize mouse movement earlier and maybe fix it.

Keep me up to date with what you try and what works or not
Posted by - 11-02-2022, 01:27 AM
(11-02-2022, 01:19 AM)SaT_Admin Wrote: Its weird, because a few players have reported this issue in the past, but they had those advanced options turned on, and turning them off fixed it.

But also, you aren't even using any hotkeys inside SAT to send any clicks to the table. It looks like you must be using your mouse to take all your actions. So I wouldn't think this should be a problem for you.

Inside PokerStars settings, can you tell me if you have "Single Click Table Activation" turned on? You can find it on this page:
https://www.stackandtile.com/sat/starsoption.png

And if is on, can you toggle it off, or vice versa, and see if that solves this problem for you?

Can you also leave your email address so I can contact you directly?

https://tinypic.host/i/stars-setup.7hYLK

so it is on...but even if this would solve stars, I still have the same issue on BCP (where the problem is most intense)

al..@..web.de
Posted by SaT_Admin - 11-02-2022, 01:19 AM
Its weird, because a few players have reported this issue in the past, but they had those advanced options turned on, and turning them off fixed it.

But also, you aren't even using any hotkeys inside SAT to send any clicks to the table. It looks like you must be using your mouse to take all your actions. So I wouldn't think this should be a problem for you.

Inside PokerStars settings, can you tell me if you have "Single Click Table Activation" turned on? You can find it on this page:
https://www.stackandtile.com/sat/starsoption.png

And if is on, can you toggle it off, or vice versa, and see if that solves this problem for you?

Can you also leave your email address so I can contact you directly?
Posted by - 11-02-2022, 12:55 AM
(11-02-2022, 12:45 AM)SaT_Admin Wrote: Hmmmm, so my original thought was that you need to make sure that you have the settings inside SAT Advanced Options for "Try to send WPN/Aurora clicks without using mouse" turned OFF.

You can find these settings by going to the Settings menu -> Advanced Options -> Sites tab

However, I don't see those lines inside your layout config file. So I would guess that they are already turned off. Can you confirm?

Do you use any other poker helper software that might send clicks to the table or hotkeys?

yes you are right they were already turned off.

The only thing I use is pokertracker 4.

https://tinypic.host/i/sat1.7h8z0
https://tinypic.host/i/sat2.7havY
https://tinypic.host/i/sat3.7hsba
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