StackAndTile Forums › General › Support Help › Problem with renewal my subscription
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Thread Review (Newest First)
Posted by SaT_Admin - 10-19-2014, 02:30 AM
I've sent an email, lets follow up there
Posted by - 10-19-2014, 02:10 AM
(10-19-2014, 01:57 AM)SaT_Admin Wrote: Sure, I will look into it, but I don't know who you are. Smile
I see an email from gt....a@gmail

Is that you?

Yes , it's me thanks
Posted by SaT_Admin - 10-19-2014, 01:57 AM
Sure, I will look into it, but I don't know who you are. Smile
I see an email from gt....a@gmail

Is that you?
Posted by - 10-18-2014, 09:41 PM
Also I cant remember if you confirmed my payment... Are you sending any confirmation (I think you always do)?? I can't find an email in my inbox about my renewal...
Posted by - 10-18-2014, 09:28 PM
Hi,

There was a problem with renewal my subscription.. PayPal wasnt accepted, visa wasn't accepted... I sent you an email but you couldn't help because the only info you could get was that perhaps something was wrong (but you didn't know what)... So i proceed by paying using my MasterCard. This happened yesterday.. Today you stoped my subscription saying that there was not any payment done. My card shows the payment...

Can you advise,please? I have already sent an email to fast spring about this issue... But no reply yet.

Thanks!