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+--- Thread: Payment issue (/showthread.php?tid=2395)
Payment issue - rohansawant - 10-25-2021
Hi, my payment for subscription renewal has failed. Please help.
RE: Payment issue - SaT_Admin - 10-25-2021
It's strange, I'm not seeing a reason for the cancellation. Did you cancel it inside your paypal account somehow?
Is the software locking you out? Are you getting an error message?
If so, you can just sign up for a new subscription on the website, and you'll get a new license code
RE: Payment issue - Guest - 10-26-2021
Its because of new rules
To bolster the safety and security of card transactions, the Reserve Bank of India (RBI) mandated new auto-debit rules kick in from Friday. RBI's directive states that there will be no automatic recurring payment for various services including utility bills, recharge of phone, DTH, and OTT, among others
RE: Payment issue - SaT_Admin - 10-26-2021
You can buy the 1 year subscription so that you can avoid this problem until next year. And as a bonus you get 3 month free discount
RE: Payment issue - rohansawant - 10-26-2021
(10-26-2021, 01:11 AM)SaT_Admin Wrote: You can buy the 1 year subscription so that you can avoid this problem until next year. And as a bonus you get 3 month free discountHi I just purchased a new license by using an alternative payment.
But now I am having the same issue which I had in this thread. Hope you remember
https://www.stackandtile.com/forum/showthread.php?tid=2330&highlight=license
Thank you.
RE: Payment issue - SaT_Admin - 10-26-2021
Ah yes I see. Thank you for the link, it helps me remember.
I've upgraded your license to the Full version. Please try it again and see if it works