Posts: 9
Threads: 3
Joined: Nov 2014
Hi,
I've cancel my subscription last month and the payment has been processed this morning. I was actually waiting to get the full version this month, what can i do?
Posts: 5,790
Threads: 30
Joined: Apr 2011
How did you 'cancel' ? Did you visit your subscription link? The link is located in your receipt emails. Its the second link, near the bottom of the email, and it says "Manage your subscription".
http://www.stackandtile.com/sat/help/can...bscription
Anyway, I have cancelled your subscription for you, and I have issued you a refund. If you want to sign up for the full version, you can just do that on the website, and you'll get a new license code.
Posts: 9
Threads: 3
Joined: Nov 2014
ty
yes, i did the way you said on the other topic