(09-19-2020, 07:32 AM)SaT_Admin Wrote:(09-19-2020, 06:03 AM)Johnsteed Wrote: No. I don't use Skype. Why do you assume that I would have a Skype account?
I would assume SaT would be seamless after years of using it, but there's always something wrong.
Most people have Skype accounts and I am able to organize a direct TeamViewer session with them so I can directly connect to their machine and try to diagnose the issue. If you don't want to that's ok. We can also try to schedule something over email too. I
SaT does work pretty good in most cases. My guess is that this is a weird case and that's why I wanted to investigate further to fix it in order to make things more seamless. If you are unhappy I'm sorry about that and you are of course free to cancel your subscription at any time. I'm trying to do what I can to fix this for you, but it seems you don't want that help. If not, maybe you can try a different theme such as Mercury and maybe you won't have the problem there?
On SaT.com, I went to Help -> Supported Poker Sites -> PokerStars -> Poker client setup -> 3rd pic with the bet sliders. I noticed that my Post-flop Buttons #3 & #4 weren't set up properly. At the same time, I don't use SaT to it's full capacity, I have a very simple layout of 4 table slots on screen, stack tabes, and only 4 hotkeys to move/toggle the tables around. I don't use any hotkeys for bet sizes and such, so I suppose that threw me off a bit.
I'm not sure how I overlooked setting this up correctly when I ran through all of this a few days ago.
Would the bet sliders not being adjusted - in your opinion - have something to do with my ongoing problem?
I want the help. I'm reading your posts in a negative way, which might be influenced by how my poker session was going (downswing), not to mention a number of key hands that I lost chips/stacks with because of the pop ups. Frustrating week all around. My apologies if I was reading into anything incorrectly. For the record, I really do like SaT, I've had it for several years now; but I can't lie that there seems to be problems here and there. I know that you're trying your best, and I want to continue using your product.
Thank you for your help.
