My guess is that your laptop has some other feature bound to the F9 key by default, and you need to turn on FnLock to swap the functions. For example, my laptop I need to press Fn+ESC, and then it changes all of the F keys. See this page:
https://www.stackandtile.com/sat/help/f-...nt-working
https://www.stackandtile.com/sat/help/f-...nt-working