pokerstarsaurora
#1
my stack and tile doesnt wanne include pokerstarsaurora

when i try it when i press f10 it doesnt fold , then i get pop up etc
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#2
What version of Windows are you on? I had someone tell me yesterday that its not working on Win7

Are you able to turn off Aurora in the Stars settings and use a one of the normal PokerStars site profiles in SAT?

https://www.stackandtile.com/sat/starsaurora.png
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#3
(03-18-2020, 02:31 AM)SaT_Admin Wrote: What version of Windows are you on? I had someone tell me yesterday that its not working on Win7

Are you able to turn off Aurora in the Stars settings and use a one of the normal PokerStars site profiles in SAT?

https://www.stackandtile.com/sat/starsaurora.png

its since today because pokerstars forced me on aurora today
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#4
(03-18-2020, 02:36 AM)juarnes Wrote:
(03-18-2020, 02:31 AM)SaT_Admin Wrote: What version of Windows are you on? I had someone tell me yesterday that its not working on Win7

Are you able to turn off Aurora in the Stars settings and use a one of the normal PokerStars site profiles in SAT?

https://www.stackandtile.com/sat/starsaurora.png

its since today because pokerstars forced me on aurora today

win10
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#5
(03-18-2020, 02:41 AM)juarnes Wrote:
(03-18-2020, 02:36 AM)juarnes Wrote:
(03-18-2020, 02:31 AM)SaT_Admin Wrote: What version of Windows are you on? I had someone tell me yesterday that its not working on Win7

Are you able to turn off Aurora in the Stars settings and use a one of the normal PokerStars site profiles in SAT?

https://www.stackandtile.com/sat/starsaurora.png

its since today because pokerstars forced me on aurora today

win10
https://i.imgur.com/sE4XwOK.png
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#6
So pressing F10 your hand does not fold?

Or it does fold, but you get the "button detected as black" error?
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#7
(03-18-2020, 02:45 AM)juarnes Wrote: https://i.imgur.com/sE4XwOK.png

Ok. Can you send me a screenshot of your table when its your turn to act?

Also, before pressing F9, you can click the "..." text link, and it will let you choose a different scan mode. Can you try the others and see if they work?
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#8
(03-18-2020, 02:49 AM)SaT_Admin Wrote:
(03-18-2020, 02:45 AM)juarnes Wrote: https://i.imgur.com/sE4XwOK.png

Ok. Can you send me a screenshot of your table when its your turn to act?

Also, before pressing F9, you can click the "..." text link, and it will let you choose a different scan mode. Can you try the others and see if they work?

https://i.imgur.com/OrAfRG1.png

https://i.imgur.com/wwvYjvF.jpg

https://i.imgur.com/jU1vndz.jpg

https://i.imgur.com/8CKJ5IX.png

eventually it folds but not by clicking f10 , then its installed but doesnt work slots remain even after i folded they dont go back to slot 1 etc 

Thank you for your email.
After months of beta testing with thousands of players, we're releasing the new version of our advanced graphics engine, Aurora.
As Aurora is now the default graphics engine for our software, the old table technology is being retired and we have removed the option to turn off Aurora. 
Feel free to let us know if you have any feedback on our new graphics engine.
If you need anything else, please let us know.

Regards,

Arthur
Stars Support 

and got this mail from stars 
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#9
(03-18-2020, 03:05 AM)juarnes Wrote: https://i.imgur.com/OrAfRG1.png

This is the problem for the "button detected as black". No scan modes are showing up in that drop down list?
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#10
(03-18-2020, 03:15 AM)SaT_Admin Wrote:
(03-18-2020, 03:05 AM)juarnes Wrote: https://i.imgur.com/OrAfRG1.png

This is the problem for the "button detected as black". No scan modes are showing up in that drop down list?

no cant choose anything
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