10-07-2013, 01:12 PM
(10-07-2013, 09:00 AM)MarcyArgy Wrote: Stop using it altogether? I tested the product for several hours using play money and playing low limits before deciding to pay for an annual license - so stop using is not an option. Besides I am really impressed with the product and your customer service up until now so please dont lose me.
I meant stop using it until the problems are worked out. Why continue to lose money when you know things are not working as you expect? If you've had this problem "many times recently", then its obviously recurring and it doesn't make sense to me for you to keep losing money unnecessarily.
Obviously I don't want to lose customers and I appreciate your dedication to the product.
Quote: However i have had this problem many times recently and the only solution does seem to be re-including.
I'm still not sure what the problem is. You say that everything works at the start of the session, and then mid-way through, SaT just stops handling 888 tables.
So removing and re-including DOES fix the problem? Is this after it has failed mid-session? If it fails mid-session, and you just close and re-open SaT, does it work again?
Quote:I am wondering if the issue has anything to do with my layout or the compatibility of SaT with 3 very different poker clients working at the same time.
Other players use SaT with many more sites than just 3, so I don't think that is the problem. What 3 sites are you using? Are they all built-in sites within SaT, or did you use the custom site wizard for any?
