| Thread Review (Newest First) |
| Posted by brummel2 - 07-16-2011, 11:32 AM |
|
i emailed, guess you are losing lots of money because of this problem... |
| Posted by SaT_Admin - 07-16-2011, 02:53 AM |
| What kind of credit card are you using? Is it a neteller card or something? Like most of the other people, it says that the bank card address doesn't match the billing address you provided. Can you please send a complaint email to orders@fastspring.com that should help the processing. Thanks |
| Posted by brummel2 - 07-16-2011, 01:00 AM |
|
ive got he same problems with to creditcards. i filled my problems in in the form, but im not sure you are receiving that info... |
| Posted by SaT_Admin - 07-12-2011, 03:39 AM |
| They said that the bank and billing address for the card is different from the address that you are providing. Are you sure you are using the same address that is linked in your moneybookers account? If so, then maybe the bank address for the moneybookers card is from some random country that doesn't match up. Who knows. If you are sure that you're doing it right, please email them directly at orders@fastspring.com and tell them whats wrong. |
| Posted by - 07-11-2011, 10:17 PM |
| ^^ yea thats me. Let me know. |
| Posted by SaT_Admin - 07-11-2011, 11:32 AM |
(07-11-2011, 10:08 AM)Guest Wrote: moneybookers debit card (its a mastercard) doesnt work. I'll look into it a bit more later but all the info is entered correctly. I see, are you kap**@hotmail.com? I've put in a request for more info. They told me before that as long as the address provided matches the address in the neteller account, then it should be good. When I get more info, then I will pass it on. |
| Posted by - 07-11-2011, 10:08 AM |
(07-07-2011, 03:54 AM)SaT_Admin Wrote: If neteller or moneybookers offers a credit/debit card for their account, then that will work. I cannot accept direct transfers, because I am from the USA, and they don't allow me to use these accounts. moneybookers debit card (its a mastercard) doesnt work. I'll look into it a bit more later but all the info is entered correctly. |
| Posted by SaT_Admin - 07-07-2011, 03:54 AM |
|
The recurring payment happens automatically. You don't have to worry about forgetting, because you will be automatically charged. It is a subscription. You can cancel at any time. If neteller or moneybookers offers a credit/debit card for their account, then that will work. I cannot accept direct transfers, because I am from the USA, and they don't allow me to use these accounts. My payment provider has relaxed the restrictions that was causing the problems in the original post of this thread. There haven't been any issues since. |
| Posted by ush189 - 07-07-2011, 03:09 AM |
(06-16-2011, 01:09 AM)SaT_Admin Wrote: I have sent a request to my provider and I will look into alternative payment solutions. Are there any news on the alternative payment issue? I'd like to pay per neteller or moneybookers. You say the problem is the recurring monthly payment. But when someone forgets to pay for the next month and the software stops working, he can catch up the payment and the software will work again, won't it? Maybe you can offer these payment methods at least for the yearly subscription? |
| Posted by - 06-16-2011, 01:51 AM |
| Yep it's my, already wrote to you. |
| This thread has more than 10 replies. Read the whole thread. |