PC freeze when new table opens - Printable Version +- StackAndTile Forums (https://www.stackandtile.com/forum) +-- Forum: General (https://www.stackandtile.com/forum/forumdisplay.php?fid=1) +--- Forum: Support Help (https://www.stackandtile.com/forum/forumdisplay.php?fid=2) +--- Thread: PC freeze when new table opens (/showthread.php?tid=2338) |
PC freeze when new table opens - tommie_to - 05-22-2021 Dear support team, I have had this issue three times where SaT freezes and it seems to freeze when a new table opens. I haven't had this issue when during non-SaT grinds. I haven't found anything about this issue. Is there any chance someone can help me look at how to fix it? Could get quite expensive With kind regards, Tom "tommie_to" RE: PC freeze when new table opens - SaT_Admin - 05-22-2021 Not sure why this would be... what site are you playing on? What site is the new table opening on? Can you also click File->Current Layout, and paste me everything? RE: PC freeze when new table opens - tommie_to - 05-22-2021 (05-22-2021, 08:15 AM)SaT_Admin Wrote: Not sure why this would be... what site are you playing on? What site is the new table opening on? Thanks for the quick response! It is on Pokerstars (Aurora) only. This is the current layouts [settings] table_width=636 table_height=466 total_slots=12 slot1x=638 slot1y=470 slot2x=636 slot2y=0 slot3x=0 slot3y=0 slot4x=0 slot4y=471 slot5x=0 slot5y=934 slot6x=636 slot6y=934 slot7x=1272 slot7y=0 slot8x=1272 slot8y=471 stack_slot=1 newtables_slot=1 move_to_grid=never oldtables_duration=5 oldtables_slot=grid scan_mode=DWM slot9x=1275 slot9y=934 play_mode=SaT activate_most_urgent=1 activate_table_under_mouse=0 play_sound_when_action_req=0 highlight_active_win=0 move_mouse_to_most_urgent=0 move_mouse_if_not_over_table=0 left_click_detection=1 stack_when_clicking_call_or_bet=0 stack_table_at_end_of_hand=0 drag_drop_swap_slots=1 allow_dragdrop_on_stack_tables=1 minimize_to_tray=0 show_table_count_while_running=0 show_actionreq_count=0 show_session_timer=0 show_random_number=0 move_888_popups=1 close_bovada_popups=1 stars_include_logged_in_as=0 notify_new_tables=1 notify_old_tables=1 notify_keep_in_grid=1 notify_ignore_table=1 notify_move_to_grid=0 notify_end_of_hand=0 notify_bodog_timebank=1 notify_party_spins=1 notification_duration=3 hotkeys_fire_on_release=0 allow_action_hotkeys_on_ignored_tables=1 click_bet_for_allin_hotkey=0 click_bet_for_betsize_hotkeys=0 click_bet_for_betxbb_hotkeys=0 click_bet_for_betpot_hotkeys=0 send_betsizes_in_bbs=0 also_keep_in_grid_when_move_to_slot_x=0 fold_checkbox_setting=Fold also_stack_table_for_betsizeX=0 also_stack_table_for_allin=0 focus_betbox=0 detect_hidden_windows=0 auto_accept_stars_waitlists=0 click_stars_info_tab=0 click_bodog_timebank=0 gg_mouse_down_fix=0 party_click_im_back=0 no_basic_click_for_wpn=0 slot10x=1924 slot10y=0 slot11x=1924 slot11y=470 slot12x=1924 slot12y=934 [general] show_walkthru=0 gui_x=115 gui_y=386 last_tab= filename=smart_stack_and_tiling.ini is_reloading=0 version=2.99.13 win_ver=10.0.19042 dpi=96 v=fu [sites] number_of_sites=1 included_sites=PokerStarsAurora PokerStarsAurora_included_executable_path=C:\Program Files (x86)\PokerStars.EU\PokerStars.exe PokerStarsAurora_included_resized_table_width=636 PokerStarsAurora_included_resized_table_height=464 PokerStarsAurora_included_fold_color=0xe187f PokerStarsAurora_included_call_color=0xf1880 PokerStarsAurora_included_bet_color=0xf1880 PokerStarsAurora_included_scanmode=DWM [hotkeys] number_of_hotkeys=2 hotkey1action=Move table to Next slot hotkey1key=Numpad2 hotkey2action=Stack table hotkey2key=Numpad1 send_table_under_mouse=1 Thanks in advance! RE: PC freeze when new table opens - SaT_Admin - 05-22-2021 (05-22-2021, 09:38 AM)tommie_to Wrote: Thanks for the quick response! It is on Pokerstars (Aurora) only. Can you try making sure that the Aurora graphics settings are set to "High" inside PokerStars? Some players have said that that results in better performance, as counterintuitive as that is. Let me know if that helps any. When you say that it freezes, does your whole computer freeze? PokerStars? Or just SAT? If just SAT, what do you end up doing? RE: PC freeze when new table opens - tommie_to - 05-22-2021 (05-22-2021, 10:10 AM)SaT_Admin Wrote:(05-22-2021, 09:38 AM)tommie_to Wrote: Thanks for the quick response! It is on Pokerstars (Aurora) only. I had the settings on medium, so I just changed it to high! On top of that, I changed some compatibility option on Stars for windows, I will see if that makes a difference as well. When it freezes, my computer freezes shortly I think. I am not sure if SaT freezes as well, but Pokerstars stays frozen and I am usually forced to close it, even if the pc works again. What I end up doing is re-opening Stars and it works fine, usually I don't have to restart SaT I think. When writing this it might look like it is not SaT that is causing it, but I had the same issues a few months ago within a short time span when using SaT, no issues when not using it for a couple of months and issues again just now, so I am pretty sure there is a correlation. Too bad because I love the software. Either way, thanks for the quick help and I will let you know if it helps! RE: PC freeze when new table opens - SaT_Admin - 05-22-2021 (05-22-2021, 10:48 AM)tommie_to Wrote: I had the settings on medium, so I just changed it to high! On top of that, I changed some compatibility option on Stars for windows, I will see if that makes a difference as well.You should have compatibility mode turned off unless there is a specific reason why you need it (05-22-2021, 10:48 AM)tommie_to Wrote: When it freezes, my computer freezes shortly I think. I am not sure if SaT freezes as well, but Pokerstars stays frozen and I am usually forced to close it, even if the pc works again. What I end up doing is re-opening Stars and it works fine, usually I don't have to restart SaT I think.Yep sure, since you tested both with and without SAT, then its likely that something with SAT is causing issues on your machine. I was just curious what was going on, and so its PokerStars that is freezing then... Lets see what happens with the changes you made RE: PC freeze when new table opens - tommie_to - 06-08-2021 Hi! Haven't had any issues anymore since changing the graphics settings despite playing on a daily basis. Thanks for the help! RE: PC freeze when new table opens - SaT_Admin - 06-09-2021 Good to know |