Posts: 3
Threads: 1
Joined: Sep 2015
hi
Why can't I pay with credit card, get the following message:
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.
Posts: 5,772
Threads: 30
Joined: Apr 2011
09-06-2015, 01:34 AM
(This post was last modified: 09-06-2015, 01:35 AM by SaT_Admin.)
Hi
I looked up the orders associated with the same email address from your forum account. It looks like yesterday you attempted two orders.
The first order, using the card ending with 7898, gave this reason:
CREDIT CARD DECLINED
DECLINED, Proc=327 Cardholder transaction not permitted
The second order, it looks like you tried two separate cards. Card ending in 3356 gave this reason:
CREDIT CARD RESTRICTED
RESTRICTED, Proc=301 Invalid Account Number
And card ending in 7796 gave this reason:
CREDIT CARD INVALID CARD SECURITY CODE
CC_CVV, Proc=352 Decline CVV2/CID Fail
Posts: 3
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Joined: Sep 2015
what about credit card ***3851
email i.vilensky@yandex.ru
Posts: 5,772
Threads: 30
Joined: Apr 2011
I dont see any orders with that address.
Only from i.vilensky@ya.ru
And from that address, I don't see any attempts with card 3851
Posts: 3
Threads: 1
Joined: Sep 2015
all done thanks, one more question
how to update
Posts: 5,772
Threads: 30
Joined: Apr 2011
Just download the new version from the website and install it. Make sure you close out SaT before installing.
I am having the same problem. I am using a prepaid debit card and it will not go thur.
Posts: 5,772
Threads: 30
Joined: Apr 2011
(09-11-2015, 10:59 PM)TREX1278 Wrote: I am having the same problem. I am using a prepaid debit card and it will not go thur.
I would need the email address you used to look up the order to get any more information
sorry about not adding my email address
